Sales, CRM & Commerce · Documentation

E-Commerce

A website builder on your own domain, products and carts, coupons and loyalty, cart recovery and payments — web orders drop into the same warehouse queue, returns come back as RMAs and store credit.

Overview

A storefront priced by the same engine as your quotes. A website builder on your own domain, products and carts, coupons and loyalty, cart recovery and payments — web orders drop into the same warehouse queue, returns come back as RMAs and store credit.

Who it's for. B2B and B2C sellers tired of a webshop that disagrees with the ERP.

Capability reference

28 capabilities ship in this module. Each is a live surface in the app.

  • Overview
  • Website Builder
  • Websites & Domains
  • Blog
  • Media Library
  • Products
  • Product Template
  • Orders
  • Customers
  • Carts
  • Cart Recovery
  • Payments
  • Shipping
  • Coupons
  • Promo Stacking
  • Loyalty
  • Analytics
  • AI Content
  • Settings
  • Overview
  • Categories
  • Threads
  • Moderation
  • Dashboard
  • Agent Inbox
  • Sessions
  • Canned Responses
  • Settings

How it connects

E-Commerce shares the platform's single database — the same customers, items, orders, and audit trail as the rest. Related modules: Sales · CRM · Marketing · Contacts.

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